Zurich's Retirement Education hub

You can learn about the basics of investing as well as get information on the current market environment in Zurich’s Retirement Education Hub (Education Hub) at zurichinternational.com/educationhub.

Additionally, you can find retirement planning tools in the Education hub, such as the savings calculator and the risk profiler, to assist you in determining how much money you will need to save for retirement and in assessing how much risk you are willing to accept when selecting your investments.

Fund Center

You can view the range of available funds provided on the Zurich Platform and their respective fund fact sheets at the Fund Center on the ZIO platform. To learn how to search for funds, download fund fact sheets, check fund prices, etc., refer to the Fund Center FAQs and Fund Center User Guide.

The IARC Offshore Retirement Plan was established in 1996 to help Center employees save for retirement. The IARC Plan is constituted under a trust, in accordance with Guernsey Company Law, which means that the assets are ring-fenced from the assets of your employer. The trust is a discretionary (complex) trust meaning that legal title (ownership) to the assets only passes when you take physical possession of the assets at the time of your withdrawal. The Plan is also recognized as a Broad Participation Retirement Fund for CRS/FATCA purposes.

The IARC Offshore Retirement Plan’s investment and recordkeeping platform is provided by Zurich International Life (Zurich). Zurich is a major financial institution offering life assurance, investment and protection solutions throughout the world.

To be eligible to participate in the IARC Offshore Retirement Plan you must be: 1) employed by a member Center that sponsors the Plan, 2) a non-U.S. taxpayer, and 3) an active employee of the Center because you meet the respective criteria for one of the following employment classifications:

  • A full-time employee working your Center’s normal work week;
  • A part-time employee working at least 20 hours per week or 50% of your Center’s normal work week and hired to work at the Center for at least one year;
  • A long-term consultant contracted to work for a Center for at least a year; or
  • A short-term employee or consultant contracted to work for a Center less than a year but more than two months.

The IARC Offshore Retirement Plan is a self-directed defined-contribution retirement plan. This means that your employer (Center) contributes a monthly amount into the Plan on your behalf and that these contributions are invested according to the investment options you choose. Additionally, you have the option to make your own monthly contributions to the Plan. Over time the value of your plan will change according to the amounts paid in and the way your chosen investments perform. For information on Plan rules, eligibility and vesting details, refer to the IARC Offshore Retirement Plan Participant Guide.

Zurich International Online (ZIO)

Zurich International Online (ZIO) is Zurich’s secure internet-based retirement system, which is accessible 24/7 from anywhere in the world. A few of the features of ZIO include the education hub; user-account information that can be viewed in 8 languages and several currencies; personal rate of return calculation at log-in; and user-defined statements at any time for any period, etc. 

To set up your ZIO account, it is recommended that you view the instructional demo video Logging into ZIO in the ZIO Member Plan Videos.

To ensure that your desired beneficiaries receive your retirement account benefit in the event of your death, you will need to enter your beneficiaries in your Zurich International Online (ZIO) account. To learn how to enter your beneficiaries in your ZIO account, refer to the instructional demo video Getting Started in ZIO in the ZIO Member Plan Videos.

To learn about how to switch your funds in your ZIO account, please refer to the ZIO Guide to Switching Investments.

If you are having difficulties logging in to your account or need help in performing a function, please contact the Zurich Corporate HelpPoint Team (available from Monday to Friday 08:00 and 17:00 (UK time): by email at corporate.pensions@zurich.com or by telephone on +44 (0)1624 691013 or (00 971 436 34400 if dialing from the Middle East) .

You will be advised by your Center if you are eligible to join the Plan. Before you are allowed to enroll in the Offshore Retirement Plan, you must have completed the Tax Residency Declaration Form. Your declaration on this form will determine in which retirement plan you will be enrolled, and your declaration is considered a legal statement that may be shared with governmental jurisdictions and tax authorities. If the Tax Residency Declaration Form indicates that you are a non-U.S. taxpayer, you will be enrolled in the IARC Offshore Retirement Plan administrated by Zurich International.

To be enrolled in the Plan, you are required to send a completed and signed copy of the Offshore Retirement Plan Enrollment Form to your Center’s AIARC Coordinator. If this form is not completed, your retirement contribution will be delayed. To learn how to setup and manage your ZIO account, refer to the Education & Fund Center section

Your Center will contribute a monthly amount based on the Center’s sponsorship agreement with the Plan Administrator. You may also make voluntarily contributions to your retirement account by completing “Section 3: To start making voluntary (employee) contributions” of the Offshore Retirement Plan Enrollment Form. Your monthly voluntary contribution cannot exceed your monthly net pay. For a calendar year, you can only contribute an amount up to your net annual salary paid for that year.

Please note that your first employer contribution and your first voluntary contribution, if any, will be invested in the Plan’s default Target Retirement Fund (TRF), which is a diversified investment (bonds and stocks) fund based on when you turn age 65. The TRF automatically rebalances the percentage allocation of the fund to investments that are considered to have less risk as you near age 65. Please note that all investments, including the TRF, are subject to risk. You can change from the default Target Retirement Fund (TRF) at any time after the first contribution is deposited into your ZIO retirement account by logging into your ZIO account. You can learn more about the Target Retirement Fund (TRF) by reviewing the TRF Guide or the TRF website.

If you want to start or change your voluntary contribution, please send a completed and signed copy of the IARC Offshore Retirement Plan Voluntary Contribution Form to your AIARC Coordinator. If AIARC does not process your Center’s payroll, you must send this form to your Center first to note the transaction in its record, then the Center will forward the form to AIARC to process the contribution amount.


It is important to understand that although you may no longer be employed by a Center, you can still remain in the Plan and access benefits (withdrawals) as you see fit. You will have the same account and functionality as if you were still an active employee, except you will not be eligible to make any contributions to the Plan. Please note that if you are changing employment classifications at the same Center, you will not be eligible to make a withdrawal. For example, if you are changing your employment classification from a full-time employee to a part-time consultant, and you are continuing to receive benefits (e.g., medical, evacuation, etc.) through AIARC, you will still be classified as an Active Employee. Refer to the employment classifications of an Active Employee.

Withdrawal Options

Once you are no longer employed by a Center (Separated or Retired), you are eligible to make withdrawals from your Retirement Account based on the following rules:

  • If you are age 55 or older, you can make withdrawals, without penalty, up to four times in a calendar year from your retirement account. You also have the option to set up a regular withdrawal on a monthly, quarterly or semi-annual (twice per year) basis.
  • If you are under age 55, you can make withdrawals up to four times in a calendar year, but you are subject to a penalty of 33.33% each time you make a withdrawal, unless you directly transfer the balance to another retirement plan with similar restrictions, become totally and permanently disabled, or die.

The minimum withdrawal amount for partial or a recurring option is USD 1,000, EUR 1,000, or YEN 100,000. You have the option to request withdrawals in the following currencies: USD, GBP, AED, AUD, CHF, EUR, HKD, JPY, NOK, SEK and SGD. If you would like to receive your payment in a currency that is not listed, the funds will be transferred in the currency of your account (policy*) and your receiving bank will perform the currency conversion at your cost. Zurich may apply a currency conversion transaction charge based on the Bloomberg mid-rate, adjusted by 0.175%. Also, there will be a $5 wire fee charged by Zurich for processing your withdrawal. Please note Zurich or AIARC will not be responsible for any charges that may be applied by your beneficiary and/or your bank’s intermediary bank.

*Note: Because of Zurich’s roots in the insurance industry, Zurich uses the word policy rather than the word account. For the IARC Offshore Retirement Plan, the words have the same meaning and can be used interchangeably.

Withdrawal Procedure and Anti-Money Laundering (AML) Required Documents

To request for a withdrawal, you will be required to complete the IARC Retirement Plan Withdrawal Form and provide the certified copies of a current valid passport (or government issued driver’s license card) and proof of your residential address (e.g., bank statement or utility bill dated within the last six months) for Anti-Money Laundering (AML) regulations to your Center's AIARC Coordinator. To receive a copy of the IARC Retirement Plan Withdrawal Form, contact your Center's AIARC Coordinator. Please refer to the IARC Offshore Retirement Plan Withdrawal & Anti-Money Laundering (AML) Guide for important details about withdrawal eligibility and anti-money laundering requirements. Upon receipt of the completed withdrawal form and certified documents and upon the successful completion of the security verification, if required, and Anti-Money Laundering (AML) requirements, you should receive your money between four to six weeks.