Medical Key Contacts

CIGNA (Medical, Vision, Dental) 
Website
Phone
  • +32-3-217-6947 (Antwerp, Belgium) — 24/7 Contact Center
  • +1-866-253-3003 (Miami, US) — 24/7 Contact Center
  • +32-3-293-18-11 (Europe, Africa & Middle East)
  • +1-305-908-92-11 (North & South America)
  • +603-217-814-11 (Asia & Pacific)
  • +603-2178-0502 (Malaysia local)
  • +254-722-86-91-06 (Kenya local)
Fax
  • +32-3-663-2857 (Belgium)
Email
Cigna (U.S. Prescription Drugs)
U.S. Retail Pharmacy
  • Rx Bin# 017010, Rx Issuer (80840), Rx PCN 02160000 (required for 30-day supply)
U.S. Mail Order
Phone
  • 1–800–TEL–DRUG or 1–800–835–3784 ( for drug order)
  • 1-800-622-5579 (for drug override or correction of patient’s information)
Cigna Claims
For electronic claims (website)
For post mail claims (mailing address)
  • Cigna, P.O. Box 69, 2140 Antwerpen, BELGIUM (non-courier mail) or
  • Cigna, Plantin en Moretuslei 299,2140 Antwerpen, BELGIUM (courier)
  • Cigna, 1571 Sawgrass Corportate Parkway, Suite 300, Sunrise FL, 33323 USA
  • Cigna, 3B-15-3A, Block 3B, Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, MALAYSIA