Cigna Personal Webpage (accessed via Health Benefits App)

To manage your IARC medical plan benefits, you will need to activate your Cigna Personal Webpage Account. To setup your account refer to the Cigna Personal Webpage Instructions.

By logging in your Cigna Personal Webpage, you will be able to:

  • print membership cards,
  • print proof of insurance certificates,
  • search for Cigna in-network providers available outside of U.S.,
  • submit, check, and review claims,
  • review individual and family benefits limits, and
  • request for Guarantee of Payments.

Cigna Health Benefits App provides quick access to your Cigna personal webpage account from your smartphone or tablet. To access your Cigna account from the Health Benefits App, you will need to first activate and setup the login credentials for your Cigna Personal Webpage account.

Download the Health Benefits App from the Apple App Store℠ or Google Play™ for Android. For guidance on downloading the app, refer to the Cigna Benefits App Manual.

Cigna Online Telehealth Service (accessed via Wellbeing App)

Cigna’s Online Telehealth Service is offered via the Cigna Wellbeing App, will provide you with access to schedule a same-day consultation with doctors around the world by phone or video for non-emergency health issues and prescriptions. The primary advantages of using this service are:

  • not having to leave your home for non-urgent care or prescriptions.
  • having access to over 110 board-certified doctors around the clock (24/7/365), specializing in internal medicine, gastroenterology, orthopedic, mental health, pediatrics, etc. and
  • having zero out-of-pocket costs, because deductibles or coinsurance payments do not apply when utilizing Telehealth.

To learn how to access and setup your Cigna Wellbeing App account on the phone, refer to the Welling App Video or Wellbeing App Guide.

For more information about Telehealth and the Wellbeing App, please access the following links:

International Employee Assistance Program (IEAP)

The IARC Plan offers an International Employee Assistance Program (IEAP) for you or your dependents to talk to licensed counselors around the world and receive professional counselling, resources, referrals, and information related to issues such as balancing personal and work life, family, mental health, stress and cultural adaptation, etc.

You can access the IEAP services by phone, email, or via the Cigna Wellbeing App from your smart devices.